When a participant completes a session, the data is recorded and uploaded to our servers. It is then processed separately for:
- HTML reconstruction for individual replay including mouse actions
- Eye-Gaze tracking for attention
- Emotion facial coding
These computations are all performed simultaneously and under normal conditions all data is available within 30-60 minutes of recording.
Implicit sessions are immediately available. When a large number (e.g. 1000) participants have completed the task, the results page may take several seconds to load since all results are re-generated every time.
If you experience any excessive delays, please contact us for support. Delays do not lead to loss of data.